Today, customers’ expectations are beyond imagination, and below standard is unwelcome. Only one ungrateful experience is enough for them to ditch, disapprove of, or distrust a business. There are multiple reasons for this, but what happens when your package doesn’t arrive and shows the notification: no access to delivery location.
Approximately 84% customers don’t shop again from that business after one ungrateful experience. Seeing the ‘no access to delivery location’ notification while expecting a parcel is really frustrating and confusing. In this blog, I am going to guide you on what this notification means, what its reasons are, and how to solve this problem.
What does ‘no access to delivery location’ mean?
‘No access to delivery location’ is a status shown to you when the carrier is unable to deliver your parcel to your address or final destination, due to various reasons. The first carrier will try all possible ways to deliver the parcel. If unsuccessful, they will send a message stating ‘no access to delivery location’ at the end.
Now the carrier can send the parcel back to the sender or place it at the fulfillment center till someone contacts them about the parcel. For redelivery, they will charge extra.
What causes a ‘no access to delivery location’ notification?
One of the following points can be the reason for your unsuccessful delivery, but this doesn’t mean you will not get the parcel; you will get it, but after a while, due to:
No address
Sometimes the database doesn’t show your address as an error. If he doesn’t know your address, then how will he deliver the parcel?
Interference of animals
On the way, while trying to deliver your parcel, some stray animals may attack the carrier. It could be some stray dog, wild animal, your pet, or even a swarm of bees.
Natural force
Sometimes, weather conditions are very harsh, like heavy rain, storms, and tornadoes. Or road blocks with a giant tree, etc., with these situations, the delivery man could not anticipate.
No access to delivery location
They might have access to your location, but sometimes, blocked roads, road construction, and renovations, or your locked main gate can be the reasons for delayed delivery.
Steps to take after a no access to delivery location alert
No access to delivery: Here’s what to do,
Recheck your delivery address
- Make sure the address you provided is correct.
- Recheck building no., unit no. Floor and house number.
secure delivery location
Make sure your delivery location is safe and easily accessible, like a parcel locker, covered porch, building manager, or trusted neighbour.
Contact sender
If you can’t figure out the problem, then contact the sender because customer support is open 24/7. Tell the problem and ask them to solve it.
Schedule redelivery
Reschedule your delivery on the official website or by calling the sender. Reschedule the delivery while keeping in mind the fact about the last failed delivery. You can:
- Choose a date when you are available at home.
- Provide a safe location for delivery. Such as an office, building manager, or neighbor. Instead of blaming natural disasters or stray animals in your way.
Remove or manage known obstacles
If you know why your delivery failed, or what the obstacles were, then:
- Make sure your door and mail box are clear. If no, then remove the blockage.
- Check your and your neighbors’ pets that can harm the delivery person.
- If access to your location is not possible for any reason, then provide another temporary location for the parcel.
Communication
Most of the time, communication resolves the problems. Talk with the delivery person and solve any recurring issues.
Receive parcel
After some days, you will receive your parcel.
Look out for additional fees.
Most senders don’t ask for additional fees like BearcatExpress. But some come with additional fees. So ask the sender about their policy.
If you lose your parcel, you should have some recourse for the loss. So READ: Courier Insurance Requirements in 2025.
Managing fleet: what to do when driver location is lost
Losing access to someone’s location or address is a common problem. Whether you are a customer or a fleet manager. A reliable courier service uses reliable logistics tracking, which is also called reliable gps tracking. If the driver’s location disappeared from the map, then wait a while. It may be due to poor cellular coverage. You should call the driver to confirm the situation.
Try to deal with the situation as soon as you can. Because delayed deliveries and missed deliveries are not good for your business. 45% customers don’t mind waiting for an extra day, but 55% customers prefer same-day delivery.
Conclusion
The status’ no access to delivery location’ is nothing to be afraid of. Nothing happens to your parcel, just it won’t be delivered that same day due to some conflicts on the way. It’s just some steps away from you. Beacat Express is one of the top ten businesses and a reliable logistics service in Augusta, GA. Who tries to prevent these mishaps from happening to you. If it happens, then they cooperate with customers and redeliver the parcel as soon as possible.
Faqs
Q: What does ‘inaccessible delivery location’ mean?
A: The notification’ inaccessible delivery location’ means the courier delivery driver tried to deliver your parcel, but cannot because of natural forces, blocked roads, animals, or any other possible reason.
Q: What to do when your package says no access to delivery location?
A: Mostly, the delivery drivers will redeliver your package the next day. If it’s not delivered, then first of all, check your address, then contact the sender and solve the problem.
Q: Where do failed deliveries go?
A: It depends on the carrier whether they send it back to the sender or place it at the fulfillment center.
Q: Do I have to pay additional fees for redelivery of my parcel?
A: Mostly, you don’t have to pay extra for redelivery, but some local companies do ask for additional fees. Make sure you know their policies.
